1. All setup installation manuals will be sent with the machine, including all installation methods and details, pictures and text descriptions.
2. A corresponding installation video will also be provided.
3. If necessary, the engineer can fly to your place for installation guidance.
Product maintenance training
1. All relevant documents and videos will be sent to you for reference.
2. Will send engineer and production manager if needed.
We promise that our products are 100% brand new and unused. They are made of suitable materials and are based on new technologies and designs.
The quality, specifications and functions all meet the demand of contract.
After signing the acceptance report, we provide a 12-month warranty, and offer free wearing parts and offer other parts at the lowest price. The buyer's technician should operate and maintain the equipment in accordance with the seller's requirements and debug some faults. If you are unable to resolve the issue, we will provide you with instructions by phone or email; if the problem is still not resolved, we will arrange a technician to help you solve the problem.
We can provide:
· Best products and factory price.
· On-time delivery and the shortest delivery time.
· 1-Year Warranty. If our products do not work properly within 12 months, we’ll offer spare parts for free and you need to pay for the delivery.
· OEM and customized service.
· User manuals will go with relative machines.
· QC: All products will be checked before delivery.
· Compensation: If any unqualified product is found, we’ll pay the compensation or send new qualified products to customers.
· Maintenance & Repair: If any maintenance or repairs are required, we will help you identify the problem and provide guidance.
· Operation Guidance: If you have any problem with operation, please feel free to contact us.